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In fact, the Motorola MB8600 offers almost identical hardware specs to Arris SB8200, which should come as no surprise considering Motorola is partially owned by the Arris Group. We also welcome product reviews, and pretty much anything else related to small networks. Click on it, then click Delete and confirm the action. With Motorola extras including advanced surge and lightning protection, and a 2-year warranty, MB8600 is a superb choice for customers who want the ultimate in cable modem performance. Those reflect the quality of the RF signal from Comcast, not what's going on at the Ethernet port. To give simultaneous Internet access to many devices . Now you know what version of firmware is installed on your modem. As you can see, depending upon your ISP you may have a different version of firmware. Click to enlarge. Ultra Fast DOCSIS 3.1 Cable Modem; . Your Motorola router processes the signal from your internet service provider and transmits it to your network. The MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. The Motorola MB8600 is the best of the three DOCSIS 3.1 modems that are widely available right now because of its relatively low price and its two-year warranty. A power button can make this process more convenient. Internet is down for the second time in 4 days. I use xfinity with my own Motorola MB8611 modem. On top of that, buying your own modem will be cheaper than renting a modem in the long run. Overall Take. 7 Best Docsis 3.1 Modems for Gigabit+ Internet. My MB8600 works fine, it didn't have the problem. This means that my ISP is updating my modem like they should. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. Would be interested to know your setup. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. But you should also consider the Motorola MB8600 Modem, which has a chipset that keeps you safe against denial of service attacks. Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. The action you just performed triggered the security solution. If you rent from your cable company, theyll likely set up your modem. Is your ISP going to spend a lot of effort testing and checking modem updates for that modem if only a small number of their customers have that same model? In my case, my modems firmware matches the latest version released by the manufacturer. Once youve determined your modems IP address, type it into your internet browsers search bar. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. Overheating can be an issue with any electronic equipment. They may not have a budget for testing that other, larger ISPs have. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. So I have a Motorola MB8600 that keeps losing its connection to Comcast Xfinity internet. Current firmware supports bonding on 2 Ethernet ports, which is essential for delivering speeds over 1Gbps. This includes standard routers as well as Whole Home Routers or Mech routers like eero, Google WiFi and Orbi. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). This is very important. Best Buy has honest and unbiased customer reviews for Motorola - MB8611 32x8 DOCSIS 3.1 Cable Modem 2.5 GB Ethernet - Black. The AC2350 router supports these speeds across a wide area of effect but the whole unit only supports gigabit Internet with select providers including Cox and Xfinity. I just purchased the MB8611. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. Just take a look at the same sticker you looked at to find your modems IP address. Advanced cybersecurity keeps your network and data safe with auto firmware updates, threat scans, new device alerts, and ad blocking. uniqs 4634: Share Comcast increases internet speeds. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. $119.99. Your IP: For example, this site details the common IP addresses for Netgear modems like mine. In my case, I can find my firmware version simply by clicking the Advanced tab. This firmware update will only affect the modems connected to the ISP of that specific make and model. I haven't got a notice of any sort though. Find more Motorola MB8600 information and reviews here. Be sure the CAT# LAN cable between the modem and RBR is of good quality. I have defaulted both router and modem, turned off LAG on modem, to no avail. item 7 Motorola MB8600 DOCSIS 3.1 Cable Modem. Question Restore stock firmware for Archer . This is data for the generally-technologically-inclined folks who check their modem status information on occasion, or at Comcast's request. For gigabit internet plans. If the firmware is still outdated, try contacting your ISP. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . They are only for link aggregation. Still, this modem stands on its own, offering the highest potential download speed, assuming you are able to utilize its four ethernet ports for link aggregation. Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. Lets say youve tried rebooting your modem and calling your ISP. I ordered a new MB8600 cable modem, which arrived a week later. This can be easily enabled with a future firmware update, but until then, the device is only capable of 1 Gbps. To give simultaneous Internet access to many devices, plug in any router you like. There are eight megabits in one megabyte and 1,000 megabytes in one gigabyte. The first thing to do is check what firmware version your modem currently has. It is easy to set up and on most networks, it is literally plug-and-play. In this post Ill break down everything you need to know about updating your modem. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. Try a different modem. Even if youre renting it and paying monthly. However, you may find that the money you spent renting your equipment could have easily been made up by purchasing a modem and then switching it out for a newer model when the network upgraded. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. Renting a modem will just about guarantee that itll receive firmware updates. When your modem receives the update, itll automatically install it. Thread . MB8600 - overkill for 150/5, i know RT-AX86U - FW 386.7. Well discuss: Before we go over the process of updating your firmware, lets start from square one. . Speaking of compatibility, make sure the modem you choose works with your cable provider before you purchase it. With max download and upload speeds of 2 Gbps each, the SB8200 can handle any Internet plan for years to come (save for experimental 5-gig and 10-gig plans). Or is it just to access the web UI of the modem? Your modem needs to be receiving firmware updates. The modem has four gigabit ethernet ports, but this device does not support link aggregation, so you wont be able to bundle them for multi-gig wired signals. Prometheus Exporter for the MB8600 Modem. Although these terms may seem technical in nature, theyre crucial to weighing one modem against another. Anybody who needs to go to their modem page will be able to get there until the reboot. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. Signal is toast. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. On the other hand, they may tell you that they wont be updating your modems firmware. If you use four ethernet cables to connect this modem to a router, it can potentially handle downstream up to 3.8 Gbps. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I just bought this modem at Target last year. If you dont have these default values listed on your modem, you can most likely find them online. A speedy 2.5GbE port enables faster, more reliable Internet for lag-free streaming, gaming, and more! The Fora platform includes forum software by XenForo. Is this why Xfinity kept telling me multiple times my Asus CM-16 was going to be limited to 373 Mbps, even though it clearly states 686 Mbps? */. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! If you have a different provider, check with them before buying this router. Firmware Version: 1.1.2. Its your job to make sure that your ISP is updating your modems firmware. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. Well take a look at each one so you have a good idea of what your options are. That should give us the information were looking for. Another thing to keep in mind is that checking and testing modem updates costs your ISP money. Compatible services: Comcast Xfinity, Cox, Mediacom Cable, WOW!Max downstream: 3.8 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. It is basically plug-and-play. Fiber to the premises (FTTP) services connect your home via an optical network terminal (ONT) rather than a traditional modem, so you will be stuck with whatever your ISP provides you. And while all of its features don't . I'm disappointed as having an extra port is really nice for troubleshooting with a directly connected laptop, bypassing the separate router between the MB8600 and the rest of the network. COPYRIGHT THE E.W. It stands out from other DOCSIS 3.1 modems by offering four 1-gigabit ethernet ports to achieve a theoretical max downstream and upstream of 2 Gbps. The Motorola MB8600 Ultra-fast DOCSIS 3.1 cable modem supports true Gigabit speed with a 1 GB Ethernet port. I plugged/unplugged every coax cable between the pole and my router, had comcast reload my boot config, and moved back to my old modem and then to my new modem. Not saying I believe them, but thats what they said. The cable modem generates a new certificate with the same issuer and serial number on restart. DWYM is your trusted product review source. The Motorola MB8600 with the firmware code version 8600-6.1.1.19 has added back the Spectrum Analyzer and it now supports LAG features (Link Aggregation Group) - special thanks to . I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. It includes 1 open Ethernet GigE LAN port. I am not sure of the exact details . The bottom line is that you dont have the same amount of control over your modem updates because your ISP is responsible for updating it. My Arris Sb8200 says " incompatible due to filters" What the hell does that mean???? Depending upon where you live, you might have a few different ISPs to choose from. Asus RT-AC68U router with Merlin 386.9 firmware running wired only Netgear Orbi RBR50 as access point + 2 RBS50 satellites with wired backhaul Motorola MB8600 modem on Comcast It is a certificate that Motorola/Zoom never had signed by a public certificate authority. Enter the IP 192.168..1 into your browser and pressing enter. Our community is your official source on Reddit for help with Xfinity services. Thankfully, that is a while away from now and the 1 Gbps max upstream is as good as it gets until then. Comcast Radom Disconnects . Take the few minutes to change your modems password if you havent done so already. Lets say you have an older modem thats not very popular. On top of that, renting a modem can be expensive because youre paying for it every month. So earlier I mentioned there was bad news when it comes to updating your modem. My device, as configured by the CableTown ISP service, has SNMP disabled. Especially if you have an internet plan with a smaller ISP. that will set up a new exemption for the modem and you won't get the alert. If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. One option is to rent a modem from your ISP. CAT6 is recommended. It is quite bright in a dark room, so you may want to tuck it out of sight if you install it where this might bother you. Comes equipped with a broadcom cable modem. When youre shopping for a modem, youll typically see terminology like 164. These numbers represent how many downstream and upstream channels are supported by that modem. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. All of that looks pretty good. Press question mark to learn the rest of the keyboard shortcuts. We need to go to the source to see what the latest firmware version for your modem is. With a 164 modem, youll get up to 680Mbps for downloads and only half of that with an 84 modem. It supports OFDM, a digital data encoding method that reduces latency in DOCSIS 3.1 devices. The issue may not occur on Chrome or other browsers. The only setting that was completely absent was a Quality of Service mode to prioritize certain traffic. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! You can: Its not safe for you to have a modem that isnt updated, because it can leave you open to some serious security concerns. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . Does it impact your ability to surf the internet? New versions of firmware will be released when your modem manufacturer fixes a bug or addresses a security concern in your modems software. If you buy a new modem thats a popular make and model, itll most likely receive updates from the ISP because a lot of their customers will have the same model that you do. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. If I hadnt changed my default password, Id be able to log in to my modem using password as my password. Now choose Maintenance and find Update or Firmware Update. The Motorola MB7621 24 x 8 Cable Modem Modem offers 248 support, while other models offer 164 speeds. Trouble with TP Link Archer C5400 and Motorola MB8600 - Router drops connection repeatedly since upgrading modem. Browse our product & service portfolio to find the right solution for your team. One more important note: not all Gigabit services use a standard cable modem. So if they are saying to os cpmp[aitble with their system, will they volunteer to upgrade the firmware when needed? The only problem I see is the error counts for the 429MHz channel, which frankly I'm not sure how to interpret. Compare. Our community is your official source on Reddit for help with Xfinity services. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. You arent responsible for updating your modem. Motorola MB8600 modem issues/firmware update. Another usability factor to consider is where the screen is located. But it keeps happening. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . Seems odd that I need to go buy the MB8611 to continue using my own modem. The modem address still shows the connection to my modem as HTTPS "unsecured.". I live in Arizona and my Motorola MB8600 cable modem had firmware version 8600-18.2.9 for over a year. How to update MOTOROLA MB8600: First, you need to download firmware from the official website of your router manufacturer. The first thing to search for when reading a modems description is its compatibility. When you look at the price to rent a modem through your cable provider, you may first want to check out the purchase price for one. That's why an updated modem is so important for getting top speeds. The MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. The Kick-Start Every Morning With Coffee Maker Guide, 10/100/1000 gigabit ethernet port on back, Broadcom Chipset provides security from denial of service attacks, Approved for use with fiber optic, DSL or satellite internet services, Works with gigabit internet speeds but also slower speeds for those who have not been able to make the upgrade yet, Active Queue Management (AQM) reduces internet latency for faster page loads and improved interactive applications like gaming or videoconferencing, Full-band capture digital tuner to enhance speed and save energy. It also has a sleep mode that helps conserve energy. Before we get into that, lets break down how the modem update process happens. With that said, this isnt the case for everyone. Ill use my modem as an example. My internet plan is with Comcast, so it looks like my modem firmware should be version V1.01.22. Rented modems from the ISP are usually modem and router combination devices, and they dont usually offer as many features as standalone modems and routers do. A key factor of this modem is that it is approved for use by some of the major internet providers in the US. That depends. What can you do? Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. All other modems connected to the ISP wont be updated. The good news is that the process for updating your modem doesnt require as much effort as updating your router does. On Amazon.com, the Motorola MB8611 is a huge hit among cable modems. Does Your Modem Affect Your Internet Speed? Within this page, there was a header for firmware and software downloads. Press question mark to learn the rest of the keyboard shortcuts. This was exactly what I was looking for. The issue may not occur on Chrome or other browsers. Click the Servers tab, then look for the "MTRLC LLC" certificate, which should match your Cable Modem IP. They have thousands of customers, and their customers all have different modems. On the next panel you'll need to connect your modem to a "live" coax cable. However, when buying a modem/router combo, its important to note that youll have to purchase a completely new unit if part of it malfunctions or you want to upgrade one or the other. This is a massive improvement over DOCSIS 3.0, which throttles your downstream at 100 Mbps. At the time I was getting 175 down on a Blast Pro package on an old SB6141 modem. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Click to enlarge. Heavy may receive a commission if you purchase a product through a link on this page. You still need to check to make sure your modem is being updated. Plus, it has two 1-Gigabit Ethernet ports! I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. This modem is well-ventilated and it has a prominent LED display for troubleshooting. Please contact the moderators of this subreddit if you have any questions or concerns. Setup is assisted by a simple LED display that provides indicators for power, receive, send, and Internet. The Motorola MB7621 24 x 8 Cable Modem Modem is compatible with Comcast Xfinity, Cox and Charter, which are three of the biggest providers. If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem. The Motorola MB8600 is still listed at xFinity My Device Info. Legit question, but why would anyone care about this? My modems manufacturer is Netgear, so I did an internet search for Netgears website. Thankfully, this is easy to find. Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. It wasnt a modem issue. Drop to a plan <=940 Meg and it will become compatible again. I use xfinity with my own Motorola MB8611 modem. Are they going to spend money to have updates tested for a modem that only a small number of their customers have? Showing 1-10 of 14 answers. Reliable modem than the motorola mb8600 latest firmware or the ARRIS and just returned them the next day my modem was using! Otherwise, you run into yet another bottleneck. Until then, it is future-proofing and you will only get 1 Gbps up and down. Click on it, then click Delete and confirm the action. Copyright 2023 Heavy, Inc. All rights reserved. The Motorola MB8600 has the following ports and buttons available on the back of the modem. Answers to be found are better than being left wondering. Then, press on Choose file and pick downloaded Firmware. Suggestions please folks ? If you have a different make and model of modem, your firmware version may not be listed on the Home page. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. This has persisted through a number of modem . Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. . It took a total about . Please inform. That is why I shelled out $190 for next gen modem right away to not buy twice. Internet is down for the second time in 4 days. That was the goal. The question is: is this the most recent version of firmware that your modems manufacturer has released? No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. Somewhere along the way, my uncorrected counts got much better, and all downstream channels are cleaned up. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. Description. Both support link aggregation. It was never valid in the first place. Right when I log in to my modem, the firmware version is listed right on the home page. As a result, Ill show you another way of accessing this information in your modems settings. Up and running within 15 minutes, No call to Comcast. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. The Knowledge Base provided a list of the latest firmware for all of Netgears modems. The Motorola MB8600 Modem has a forward-facing screen. My router cant do more than a gig anyway. Couldnt find anything particularly useful on Motorolas website. Learn More. The Motorola MB8600 Modem is designed with airflow in mind, so youll have less of a risk of inconvenient downtime. Your email address will not be published. Most modems should have a similar IP address. This time they are saying they need to call Motorola to update the firmware, and Motorola isnt open until tomorrow when Ill be at work and my wife is supposed to be working from home. Generally, by the time your contract has ended, youve paid more for their rental modem than what a brand new modem would have cost you. I purchased an MB8600 a few months ago and it just degraded to less than 50% speed on my 1GB service. This time they are saying they need to call Motorola to update the firmware, and Motorola isn't open until tomorrow when I'll be at work and my wife is supposed to be working from home. Compatible services: Comcast Xfinity, CoxMax downstream: 3.2 GbpsMax upstream: 3.2 GbpsChannel bonding: 328Ethernet ports: 4. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Find more NetgearNighthawk C7800 Modem-Router Combo information and reviews here. This could be admin, or one of these If you changed the username on the router and can't remember it, try resetting your router. Sometimes they wont update your firmware at all. I have an SB8200 that within the past few months dropped from 900+ on xfinity 1200Mbps service down to 500-600. If your modems firmware is outdated and rebooting your modem didnt update it, give your ISP a call. When something like that happens, the modem you bought may no longer be compatible. One way to mitigate this cost is by ditching your rented networking equipment and providing your own gigabit modem and router. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . The Nighthawk C7800 is about comparable to Netgears Nighthawk CM1200 router, so if you already have some beefy Netgear tri-band router, then the CM1200 is the better value purchase. Try a wired PC connected to the modem with out the RBR online. Learn more. 94 Expert Rating. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). I wanted more information, so I clicked the provided Knowledge Base link. Top actual speed is just under 1Gbps without bonding, just under 2Gbps with 2 bonded ports. On the bottom of my modem theres a sticker that lists its IP address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You might review Internet Troubleshooting Tips if you haven't already. On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. . This modem sports Active Queue Management (AQM), which significantly reduces Internet latency and further improves usability. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. This website is using a security service to protect itself from online attacks. Were well aware of this at this point. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. By renting, youre always ready for these upgrades without having to worry about wasting money. It seems like a pretty easy process. Does anyone know how to perform the same fix for Chrome? I just had to deal with this issue over the last few days. The benefit is that it will be ready if you ever do upgrade your speeds and you wont have to purchase another modem at that time. As a result, theres no further action at this point. Feb 21, 2019 . Welcome to the Xfinity community! This modem has 2 OFDM to reduce latency as well. Thanks for the replies. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. I accessed the Support section of Netgears website and was able to access the support page for my CM600 modem.